Microsoft does things thoroughly and in the case of blogging, it has gone much further than most companies. This Internetnews.com article looks into Microsoft's support of blogging by employees and among developers and customers.
I particularly like the sanitized account of Chris Pirillo's discovery that Outlook 2003 is Exchange-centric. He blogged: "It annoys me to the point where I believe I'm going to have to switch back to Office 2000. Outlook is not designed for POP3 users. It's only for Exchange users, especially in the new version. This sucks."
Actually, his posting headline is "Outlook 2003 Sucks Ass, Bigtime."
He was heard in Redmond. That's better than a lot of other companies' track record, for what it's worth.
Whatever you may think of Microsoft, however you might feel about their software, this is a company that is listening to customers in interesting ways. It produces bloatware as a result, but someday they may fix that, too. I'm sticking with my Macintosh, though.